Центр довідки
Інструкції для кожної ролі – від першого входу до бухгалтерського експорту.
Адміністратор
17 статейНалаштуйте компанію, користувачів, рівні автономії, інтеграції та захист даних.
- Getting started with LogCon.aiSign in, choose your language and theme, find your way around the navigation and understand what your role is allowed to do.
- Copilot – your AI assistantHow to ask the Copilot about orders, prices and KPIs – and why it only ever creates changes as proposals.
- AI proposals and autonomy levelsWhy agents and the Copilot only make proposals, what levels L0–L3 mean and how to accept, reject or undo proposals.
- Control towerExceptions such as delays, missing proofs of delivery or customs holds at a glance – each with a one-click action.
- Partners and fleetMaintain customers and carriers with contacts, addresses, rates and pallet account, and create vehicles and drivers including driver logins.
- Error messages and FAQWhat the app’s error keys mean, what you can do about each of them, and answers to the most common questions.
- Outgoing invoices and e-invoicingCreate invoices from orders or as collective invoices, issue, send and mark them as paid, and check e-invoices.
- Accounting export (BMD/DATEV)Export invoices, debtors and creditors as CSV for BMD NTCS or DATEV – including account mapping and import tips.
- Carrier compliance and sanctions screeningKeep track of carrier licence and insurance expiry, screen against the EU sanctions list and assess hits.
- Setting up your company (tenant)Maintain master data, number ranges, bank details, AI instructions, defaults and branding – plus the recommended setup order.
- Managing users and rolesWhat each role may do, how to invite, edit and deactivate users and how driver and portal logins are created.
- Configuring autonomy levelsDecide which AI actions are only suggested, approved with one click or executed automatically – with limits and customer-specific rules.
- IntegrationsConnect, test and monitor freight exchange, telematics, accounting, email, routing, geocoding, sanctions list and e-invoicing.
- Setting up the mailbox (IMAP/SMTP)How emails reach the AI inbox and how replies, quotes and invoices go out – including server variables and multi-tenant operation.
- Webhooks and API keysNotify third-party systems about events via webhooks and connect them with least-privilege API keys.
- Data protection and retentionWhich data is deleted automatically, which retention periods apply and what other data protection features exist.
- Troubleshooting for administratorsTypical symptoms – from mock mode and missing emails to webhook and sign-in problems – with cause and fix.
Copilot
Your transport-file Copilot
Find orders, understand operations and prepare changes using the context of your current page and tools available to your role.
Relevant workflows: Explore the original interface, available tools and approvals in the handbook and demo.
Available tools depend on role, plan and configuration. Copilot mutations prepare proposals. Background agents separately follow configured autonomy levels.