- Create orderdoneWien → Hamburg · 8
I prepared the transport details. Review the route, cargo and missing information before approval.
The AI operating system for freight forwarders
Your digital dispatcher.
From the first e-mail to the invoice.
LogCon reads orders from e-mails and PDFs, dispatches, prepares customs, keeps customers informed and issues the e-invoice – in one continuous transport file. You decide how much the AI does on its own.
30-day free trial · no credit card · start without an IT project
- EU hosting
- GDPR & DPA
- Undo for every AI action
- 18 languages
Integrations and standards LogCon works with
- TIMOCOM
- Webfleet
- BMD
- DATEV
- XRechnung
- ZUGFeRD
- Peppol
- FatturaPA
- OSRM / OpenStreetMap
- SMTP / IMAP
- OpenAPI
- Webhooks
The status quo
Dispatching today: lots of typing, little steering.
In most forwarding companies an order is scattered across the mailbox, Excel, the TMS, the phone, the freight exchange and accounting. Every hand-over costs time – and every gap costs margin.
- 01
E-mail chaos
Orders arrive as e-mails, PDFs, spreadsheets or photos. Dispatchers retype them instead of planning tours.
- 02
Status calls
“Where is my shipment?” – customers call dispatchers, dispatchers call drivers, nobody has the current status.
- 03
Chasing PODs
Proofs of delivery sit in the truck, in a chat thread or in the post – and block the invoice.
- 04
Late invoices
Days pass between delivery and invoice. E-invoicing mandates and accounting exports come on top.
1,750 h
of order entry per year at a forwarder with 15,000 orders
7–8 min
of manual entry per order from e-mail and PDF
15,000
orders per year – about 60 per working day with 5 dispatchers
33
country packs with tolls, driving bans, e-invoicing and VAT
Example calculation for a typical forwarder profile (5 dispatchers, about 15,000 orders per year, 7–8 minutes of entry per order). Not a customer statement.
How LogCon works
One transport file. Seven steps. No broken hand-overs.
Every order runs through every station as one file. The agents prepare, you stay in control.
LogCon · Transport file
Inbox
dispo@customer-example.at
Transport order Graz → Lugano, 12 pallets
Good morning, please collect tomorrow from 8:00 am, delivery the day after tomorrow in the morning. Details attached.
Order_4711.pdfAI: transport order detected
Confidence 96%
Transport workflow illustration
- Step 1 of 7
E-mail
The mail agent reads the inbox and attachments, detects transport orders, requests and status questions – and matches them to the right customer.
New e-mailInbox
dispo@customer-example.at
Transport order Graz → Lugano, 12 pallets
Good morning, please collect tomorrow from 8:00 am, delivery the day after tomorrow in the morning. Details attached.
Order_4711.pdfAI: transport order detected
Confidence 96%
- Step 2 of 7
Order
E-mail and PDF become a complete order with stops, load and a price from the customer's rate card. Missing details are requested automatically.
AI proposalOrder A-2026-004711
PickupGraz, AT · tomorrow 08:00DeliveryLugano, CH · in 2 days 10:00Load12 pallets · 8,400 kgPrice (customer rate)€1,480Margin18%Approve - Step 3 of 7
Dispatch
The dispatch agent proposes vehicle, driver or subcontractor – considering driving bans, driving hours and tolls. “Plan the day” optimises all tours of a day with time windows and capacities; subcontract with a single click.
DispatchedDispatch
GU-481 LC · tractor-trailer
Driver: M. Kowalski · speaks Polish
Fit
92
- Driving bans checked
- Driving hours planned
- Toll calculated from official tariffs
- Step 4 of 7
Customs
Crossing a border? The customs file is created automatically: AI HS classification, sanctions screening, document check and hand-over to the customs broker.
Export EU → CHCustoms file
HS code (AI proposal)
8708 29 90
- Sanctions screening: no hits
- Documents complete
- Ready for hand-over to customs broker
- Step 5 of 7
Transport & ETA
Telematics positions and the route give a reliable ETA. If a delay looms, LogCon informs the customer proactively – in their language.
On scheduleTransport & ETA
ETA
14:30 ± 30 min
Last position: A2 near Chiasso
Customer notified – in Italian
- Step 6 of 7
POD
The driver confirms delivery in the driver app with photo and signature. Incoming CMRs and PODs are matched by the document agent automatically.
Delivered 14:22Proof of delivery
PhotoSignature- POD attached to the file
- Step 7 of 7
Invoice
After the POD, the invoice is issued as an e-invoice (XRechnung, ZUGFeRD, Peppol, FatturaPA) – including self-billing for subcontractors and a posting batch for BMD or DATEV.
SentInvoice R-2026-001187
Total€1,480.00E-invoice (ZUGFeRD)XRechnungPeppol- BMD posting batch
Copilot in the transport file
A customer request, answered with sources
The Copilot reads the order, customer rates, tour plan and customs rules and puts forward a proposal. You approve it.
Ask in your own words, right inside the transport file. The Copilot knows the order, the customer and the attachments.
It reads customer rates, tour plan, driving bans and driving times, and only your company’s data.
Vehicle, loading time and price, each with its source. You see where every figure comes from.
Quote and dispatch wait as a proposal. Nothing goes to the customer or driver without your approval.
A-2026-004711
Graz → Lugano · 12 pallets · 8,400 kg
Documents in the file
- Document readTransport order Graz → LuganoEmail · dispo@kunde-beispiel.at
- Document readAuftrag_4711.pdfAttachment · 2 pages
- Document readCustomer rates 2026, AT–CHRates · valid until 31 Dec
- Document readTour plan tomorrowDispatch · 37 tours
- Customs file export EU → CHCustoms · prepared
CopilotOrder A-2026-004711
Can GU-481 take the 12 pallets to Lugano tomorrow, and what does it cost according to the rates?
Reading file, rates and tour plan …
- Order read: 12 pallets, 8,400 kg, pickup from 08:00
- Tour plan checked: GU-481 LC free from 07:30
- Swiss driving bans and driving times planned in
AI proposal · please review
Yes. GU-481 LC is free tomorrow from 07:30 and has enough payload for 12 pallets at 8,400 kg.
According to the customer rates, Graz → Lugano costs €1,640 net plus tolls, with a margin of 18 %.
The customs file for the export to Switzerland is prepared.
Sources
Customer rates 2026Tour plan tomorrowAuftrag_4711.pdf
Proposal: quote and dispatchChecking
GU-481 LC · semi-trailer
€1,640 net
Pickup tomorrow 08:00 · delivery the day after 10:00
Nothing goes out without your approval.
Autopilot · digital dispatcher
You decide how much the AI does on its own.
Four presets, from “Manual” to “Autopilot”. Guardrails limit what the AI may do alone – everything beyond them comes to you for approval.
Assisted
The AI prepares orders and invoices completely, you approve with one click. ETA updates and documents run automatically.
What happens in this mode
- 01Create orderL2 · Approval
- 02Confirm to the customerL1 · Proposal
- 03Dispatch / subcontractL1 · Proposal
- 04Notify customer of deviationsL2 · Approval
- 05Update ETAL3 · Automatic
- 06Attach PODL3 · Automatic
- 07Create invoiceL2 · Approval
Live activity
- Undo
Order A-2026-004711 created from e-mail
2 min ago
- Undo
Order confirmation sent to customer
2 min ago
- Undo
Tour dispatched with GU-481 LC
1 min ago
- Undo
ETA 14:30 reported to customer (Italian)
just now
Every AI action is logged and can be rolled back.
Guardrails you define
Working hours
Autonomous only within defined time windows – at night, prepare only.
Value limits
Prices, freight costs and invoices above your limit need approval.
Confidence
Below a minimum confidence, a person always decides.
Countries & customers
Autopilot only for selected lanes and regular customers.
Escalation
Deviations land in the control tower with the right person immediately.
Kill switch
One click sets every agent back to “proposal”.
Autonomy levels L0–L3
Trust in steps – not all at once.
Every AI action runs through an autonomy level. Configurable per tenant, agent, action type and customer.
L0
Observe
The AI reads along and logs without showing proposals.
Test a new agent in the background without risk
L1
Suggest
The AI creates a proposal, a person carries it out.
Draft reply to a customer e-mail
L2
Approve
The AI fills in everything, a person approves with one click.
Create an order from an e-mail, issue an invoice
L3
Automatic
The AI executes, you are notified and can undo.
Update the ETA, attach a POD to the file
Every execution writes an audit entry with before/after state – traceable in the spirit of the EU AI Act.
Features
Everything a forwarder needs every day. In one system.
No island solutions, no module zoo: orders, dispatch, customs, documents, billing and communication work hand in hand.
Control tower
Your day in the control tower, built from your orders
Key figures, tours and closing through to the invoice in one place. Everything comes from the same data your dispatch works with.
Orders, tours on the road, ETA risks and open approvals, counted from your orders.
Every tour with its ETA. If a delay looms, the ETA agent replans and informs the customer in their language.
Proof of delivery, e-invoice and booking batch belong to the same transport file.
Good morning, Graz depot
Orders today128+14 since 8 am
Tours on the road374 cross-border
ETA risks21 already replanned
Open approvals5Copilot proposals
Tours today
- Graz → LuganoGU-481 LC14:30On schedule
- Linz → VeronaL-903 LC17:45ETA risk
- Vienna → MunichW-2214 LC16:10On schedule
- Salzburg → ZurichS-77 LC12:05Delivered
Order · A-2026-004711
Graz → Lugano · 12 pallets
Stations done: 6 / 7
Latest steps
- Proof of delivery 14:22 attached to the file
- E-invoice R-2026-001187 created
- Booking batch handed to BMD
Who it's for
Built for the road – not for a corporate roll-out.
LogCon is designed for forwarders and haulage companies with 5 to 100 trucks and 3 to 30 dispatchers.
More orders per dispatcher – without more staff.
Own fleet and subcontractors, many customers, orders through every channel. LogCon takes order entry, status communication and POD chasing off your dispatchers' desks.
More about this solution- Orders from e-mail and PDF in seconds instead of minutes
- Subcontract with a transport order PDF in one click
- Self-billing and incoming invoice checks for carriers
- Invoice right after the POD – as an e-invoice
Multilingual & international
18 languages. 33 country packs. One planning core.
European transport speaks many languages and follows many rules. LogCon knows both.
18 interface languages
The interface, the driver app and the agents' communication speak each user's language. Documents such as CMR, transport order and invoice are created in the recipient's language.
- deDeutsch
- enEnglish
- itItaliano
- frFrançais
- esEspañol
- plPolski
- csČeština
- skSlovenčina
- huMagyar
- roRomână
- nlNederlands
- trTürkçe
- slSlovenščina
- hrHrvatski
- bgБългарски
- ptPortuguês
- ltLietuvių
- ukУкраїнська
33 country packs
Tolls from official tariff tables (DE, AT, CH, CZ, SK, HU, PL, SI, BE – with validity and source), driving bans, e-invoicing mandates, VAT formats, customs systems and public holidays – as versioned rules in the planning core.
- Norway · NOK · e-invoice: Peppol BIS 3
- Sweden · SEK · e-invoice: Peppol BIS 3
- Finland · EUR · e-invoice: Finvoice/Peppol
- Estonia · EUR · e-invoice: Peppol
- Denmark · DKK · e-invoice: Peppol BIS 3
- Latvia · EUR · e-invoice: Peppol
- Ireland · EUR · e-invoice: Peppol BIS 3
- United Kingdom · GBP · e-invoice: Peppol
- Netherlands · EUR · e-invoice: Peppol BIS 3
- Germany · EUR · e-invoice: XRechnung/ZUGFeRD (EN 16931)
- Poland · PLN · e-invoice: KSeF FA(3)
- Lithuania · EUR · e-invoice: Peppol
- Belgium · EUR · e-invoice: Peppol BIS 3
- Luxembourg · EUR · e-invoice: Peppol BIS 3
- Czechia · CZK · e-invoice: ISDOC/Peppol
- Slovakia · EUR · e-invoice: IS EFA
- Ukraine · UAH · e-invoice: -
- France · EUR · e-invoice: Factur-X/UBL via PDP
- Switzerland · CHF · e-invoice: eBill/Peppol
- Austria · EUR · e-invoice: ebInterface/Peppol
- Hungary · HUF · e-invoice: NAV Online Számla
- Romania · RON · e-invoice: RO_CIUS UBL
- Portugal · EUR · e-invoice: CIUS-PT
- Spain · EUR · e-invoice: Facturae/UBL
- Italy · EUR · e-invoice: FatturaPA via SDI
- Slovenia · EUR · e-invoice: e-SLOG/Peppol
- Croatia · EUR · e-invoice: UBL/Peppol
- Serbia · RSD · e-invoice: UBL (SEF)
- Bulgaria · EUR · e-invoice: Peppol
- Bosnia and Herzegovina · BAM · e-invoice: -
- North Macedonia · MKD · e-invoice: UBL
- Greece · EUR · e-invoice: Peppol/UBL
- Türkiye · TRY · e-invoice: UBL-TR
Comparison
Why not just another tool?
Classic TMS manage, pure AI e-mail tools read along, Excel and Outlook hold everything together – somehow. LogCon unites all three worlds.
| Capability | LogCon | Classic TMS | AI e-mail tool | Excel & Outlook |
|---|---|---|---|---|
| AI order entry from e-mail and PDF | Yes | Partly / depends on vendor | Yes | No |
| Continuous transport file up to the invoice | Yes | Yes | No | No |
| Dispatch, tours and subcontracting | Yes | Yes | No | Partly / depends on vendor |
| Autonomy levels with audit trail and undo | Yes | No | Partly / depends on vendor | No |
| Integrated customs and sanctions screening | Yes | Partly / depends on vendor | No | No |
| E-invoicing (XRechnung, ZUGFeRD, Peppol, FatturaPA) | Yes | Partly / depends on vendor | No | No |
| 18 languages, documents in the recipient's language | Yes | Partly / depends on vendor | Partly / depends on vendor | No |
| Customer portal and driver app included | Yes | Partly / depends on vendor | No | No |
| Self-service start, no IT project | Yes | No | Partly / depends on vendor | Yes |
| Open API with webhooks | Yes | Partly / depends on vendor | Partly / depends on vendor | No |
AI order entry from e-mail and PDF
- LogCon
- Yes
- Classic TMS
- Partly / depends on vendor
- AI e-mail tool
- Yes
- Excel & Outlook
- No
Continuous transport file up to the invoice
- LogCon
- Yes
- Classic TMS
- Yes
- AI e-mail tool
- No
- Excel & Outlook
- No
Dispatch, tours and subcontracting
- LogCon
- Yes
- Classic TMS
- Yes
- AI e-mail tool
- No
- Excel & Outlook
- Partly / depends on vendor
Autonomy levels with audit trail and undo
- LogCon
- Yes
- Classic TMS
- No
- AI e-mail tool
- Partly / depends on vendor
- Excel & Outlook
- No
Integrated customs and sanctions screening
- LogCon
- Yes
- Classic TMS
- Partly / depends on vendor
- AI e-mail tool
- No
- Excel & Outlook
- No
E-invoicing (XRechnung, ZUGFeRD, Peppol, FatturaPA)
- LogCon
- Yes
- Classic TMS
- Partly / depends on vendor
- AI e-mail tool
- No
- Excel & Outlook
- No
18 languages, documents in the recipient's language
- LogCon
- Yes
- Classic TMS
- Partly / depends on vendor
- AI e-mail tool
- Partly / depends on vendor
- Excel & Outlook
- No
Customer portal and driver app included
- LogCon
- Yes
- Classic TMS
- Partly / depends on vendor
- AI e-mail tool
- No
- Excel & Outlook
- No
Self-service start, no IT project
- LogCon
- Yes
- Classic TMS
- No
- AI e-mail tool
- Partly / depends on vendor
- Excel & Outlook
- Yes
Open API with webhooks
- LogCon
- Yes
- Classic TMS
- Partly / depends on vendor
- AI e-mail tool
- Partly / depends on vendor
- Excel & Outlook
- No
Typical characteristics of each category; individual vendors may differ.
Savings calculator
What does LogCon bring your company?
Calculate with your own numbers. Only order entry is counted; status communication, POD chasing and billing come on top.
Your numbers
Result
- Hours saved per year
- 1,625 h
- ≈ 0.9 full-time positions
- Staff cost saved per year
- €65,000
Assumptions: with LogCon about 1 minute per order remains for review and approval (target, not a measured value). 1 full-time position = 1,720 hours per year. The cost of LogCon is not deducted because the price list is still being finalised. Sample calculation, not a commitment.
Pricing
One price per dispatcher. Agents included.
Billing is per dispatcher and month. The price list is being finalised: you receive all prices with your quote before you order anything.
Trial
Try it with your own data, with up to 3 dispatchers.
0 €
30 days
- Mail, pricing and ETA agent
- Copilot
- AI actions always with approval (up to L2)
- Master data import via CSV/Excel
- No credit card required
To get started
Starter
For forwarders automating order entry, dispatch and billing.
On request
per dispatcher / month
- Mail, document, pricing, dispatch, ETA and billing agent
- Copilot; AI actions with approval (up to L2)
- Customer portal and driver app
- E-invoicing and BMD/DATEV export
- Customs preparation per case
- API and webhooks
Pro
For teams that let routine cases run automatically.
On request
per dispatcher / month
- Everything in Starter
- Autopilot: routine cases without approval (L3), with guardrails and undo
- Customs, procurement and control tower agent
- Warehouse: stock, inbound, cross-dock
- Priority support
Enterprise
For large forwarders with special requirements.
On request
by agreement
- Individual agreement
- Single sign-on (OIDC, SAML 2.0) with SCIM
- Dedicated instance possible
- Individual service agreement
The price list is being finalised. You receive all prices with your quote before you order anything. Prices net, plus VAT.
Security & trust
Your data stays in the EU. And under your control.
LogCon is built for companies responsible for customer, driver and freight data.
EU hosting
Operated in data centres within the EU.
GDPR & DPA
DPA under Art. 28 GDPR with one click, record of processing activities as an export, access and erasure for data subjects with a deletion log.
Audit trail
Every change and every AI action logged with before/after state – filterable and exportable.
Encryption
TLS for every connection, AES-256-GCM for integration credentials.
Roles & permissions
Ten standard roles, custom roles with field permissions for prices and margin, branches, strict tenant separation.
Secure sign-in
Two-factor policy (TOTP or passkeys), single sign-on via OIDC and SAML, lockout after failed attempts.
Pilot programme
Become one of the first pilot forwarders.
We are looking for forwarders and haulage companies that want to run LogCon with real orders and shape it together with us.
- Guided setup including data migration
- Direct line to the product team
- Measurement of entry time, status rate and invoice lead time
- Complete data export at any time (JSON, CSV, documents) – no lock-in
FAQ
Frequently asked questions
What is the “digital dispatcher”?
LogCon's autopilot: AI agents handle the chain from the order e-mail via confirmation, dispatch, customer updates and ETA to the invoice – as far as your preset and guardrails allow. Everything beyond comes to you as a proposal.
Does the AI make decisions without us?
Only if you allow it. Every action has an autonomy level (L0 observe, L1 suggest, L2 approve, L3 automatic). By default, risky actions such as creating orders or invoices start with approval. Automatic actions are logged and can be undone.
How quickly can we get started?
Your account is ready in minutes. Import customers, carriers and vehicles via CSV or Excel – the AI maps the columns. The goal is productive operation within one week, without an IT project.
Do we still need a TMS besides LogCon?
No. LogCon covers orders, dispatch, carriers, documents, customs preparation, billing, customer portal and driver app. Existing systems can still be connected via API and webhooks.
Which accounting systems are supported?
LogCon creates booking batches for BMD (NTCS) and DATEV (EXTF). E-invoices are produced as ZUGFeRD/Factur-X (PDF/A-3), XRechnung, Peppol BIS 3, ebInterface, FatturaPA or KSeF FA(3) and validated against the official rules.
Does LogCon work with TIMOCOM and our telematics?
Interfaces to TIMOCOM and Webfleet (and Samsara) exist; they are built but not yet accepted in live operation with customers. You need your own credentials with the provider, and we agree the start with you. Further telematics providers are in preparation.
Which languages does LogCon support?
The interface is available in 18 languages, including German, English, Italian, Polish, Romanian, Turkish and Ukrainian. Documents and customer communication are created in the recipient's language.
Where is our data stored?
In data centres within the EU. We conclude a data processing agreement under Art. 28 GDPR and disclose all sub-processors – including the AI model provider.
How is LogCon billed?
Per dispatcher and month, plus usage-based items for the driver app and for customs cases. The customer portal costs nothing extra. The price list is still being finalised: you receive all prices with your quote before you order anything.
Is there a minimum term?
The first 30 days are free and need no credit card; the trial ends on its own. Term and notice period of a subscription are stated in your quote and in the terms.
Can we try LogCon first?
Yes. In the live demo you get your own sandbox with sample data in one click and try the autopilot, the copilot and every area. Or you start the 30-day trial with your own data.
What happens to our data if we cancel?
Your account keeps running until the end of the contract term. After that, owners and administrators can read all data for 30 days and download a complete export (ZIP with JSON, CSV and documents). Access then remains locked for 30 days, after which operational data is deleted; records subject to statutory retention, such as invoices, stay archived until the retention period ends and are then permanently deleted.
Give your dispatchers time for what matters.
Start today – 30 days free, no credit card. Or explore LogCon in the live demo first.
Self-service setup · guided onboarding on request
Copilot
Your transport-file Copilot
Find orders, understand operations and prepare changes using the context of your current page and tools available to your role.
Relevant workflows: Review transport details, find orders and prepare dispatch proposals.
Interactive simulation · no customer data, no sending
Demo · Dispatch
Copilot
Prepare an order Vienna → Hamburg for 8 pallets.
Prepare a change
PendingMail agentCreate orderL2 – Approve
86%
Reasoning: Route and cargo come from this fictional request. Loading time, customer and price still require review.
RouteAT Wien → DE Hamburg2 stops
Shipments1 shipment
Transport workflow illustration
Available tools depend on role, plan and configuration. Copilot mutations prepare proposals. Background agents separately follow configured autonomy levels.