Provider details incomplete

Some mandatory details have not been provided yet and are marked “(to follow)”.

Draft – to be reviewed by a lawyer before publication

This text is a draft and does not constitute legal advice. This English version is a convenience translation; the German version prevails.

Cookie policy

Last updated: September 28, 2026

This page explains which cookies and which browser storage LogCon uses on the website, in the application and in the apps, what for, for how long – and how you can change your choice.

1. Cookies and similar technologies

Cookies are small text files stored by your browser. The browser's local storage and session storage as well as the device preferences of our apps work in a similar way. We only use these technologies ourselves (first party); we do not set cookies of advertising or tracking networks.

2. Legal basis and consent

Storing information on your device and reading it is only permitted with your consent or where it is strictly necessary to provide a service you have explicitly requested (Section 165(3) of the Austrian Telecommunications Act 2021; Section 25 of the German Telecommunications Digital Services Data Protection Act – TDDDG, formerly TTDSG). Where personal data is processed, the GDPR applies in addition.

Necessary: sign-in, security, language, your cookie choice and functions you trigger yourself (e.g. the offline storage of the driver app). We set these entries without consent.
Functional: entries that remember a setting you have made (e.g. appearance, dismissed notices). They are only created by your action, serve only the requested function and are not analysed; the cookie notice groups them under “Necessary”.
Audience measurement: only with your explicit consent (Art. 6(1)(a) GDPR), revocable at any time – see section 4.

3. Cookies and storage entries we use

The following list is derived from the source code and is complete. LogCon sets all entries itself on its own domain; none is passed on to third parties or used to recognise you across other websites.

Website and live demo

Website and live demo
Name	Type	Purpose	Category	Storage period	Provider
lc_demo	Cookie	Links your browser to your live demo sandbox so you can return to your demo data. httpOnly.	Necessary	7 days; deleted on a regular sign-in	LogCon (first party)
NEXT_LOCALE	Cookie	Remembers the language of the website and the application (set on your visit, updated when you switch language).	Necessary	1 year	LogCon (first party)
lc_consent	Local storage	Stores your choice in the cookie notice (version, audience measurement yes/no, time) so the notice does not appear on every visit.	Necessary	until you change your choice or clear browser storage	LogCon (first party)
lc-theme	Local storage	Remembers the chosen appearance (light/dark). Only set if you deviate from your system setting.	Functional	until you reset the setting or clear browser storage	LogCon (first party)
lc_sticky_cta_dismissed	Session storage	Remembers that you closed the notice bar on the website.	Functional	until you close the browser tab	LogCon (first party)
lc-demo-tour	Session storage	Remembers your progress in the guided tour of the live demo.	Functional	until you close the browser tab	LogCon (first party)

Application (after sign-in), customer portal and driver app

Application (after sign-in), customer portal and driver app
Name	Type	Purpose	Category	Storage period	Provider
lc_session	Cookie	Keeps you signed in (application, customer portal, driver app, live demo). httpOnly, SameSite=Lax, HTTPS-only (Secure) in production.	Necessary	12 hours or until you sign out; in the live demo until the end of the demo session plus 30 minutes	LogCon (first party)
lc_admin_session	Cookie	Platform administrators only: keeps their own session during a logged support sign-in to a customer account. httpOnly.	Necessary	2 hours or until the support sign-in ends	LogCon (first party)
lc_copilot_pending	Session storage	Carries a question from the help centre over to the Copilot if you first have to sign in.	Functional	until you close the browser tab, valid for at most 15 minutes	LogCon (first party)
lc-tour-done:<ID>	Local storage	Remembers per user (internal user ID) that the product tour has been completed.	Functional	until you clear browser storage	LogCon (first party)
lc-sub-banner-dismissed	Session storage	Remembers that you dismissed the notice about your subscription.	Functional	until you close the browser tab	LogCon (first party)
lc-pwa-install-dismissed	Local storage	Remembers that you closed the notice about installing the app.	Functional	until you clear browser storage	LogCon (first party)
lc-push-sync	Local storage	Only if you enable push notifications: a check value (hash) of this browser's push subscription and the time of the last sync, to avoid duplicate registrations.	Functional	until you disable push notifications or clear browser storage	LogCon (first party)
lc-driver-queue	Local storage	Driver app: buffers entries (e.g. stop status, proof of delivery) while there is no connection and transmits them afterwards.	Necessary	until transmitted successfully	LogCon (first party)

Native apps (iOS, Android)

Native apps (iOS, Android)
Name	Type	Purpose	Category	Storage period	Provider
lc.biometricLock, lc.biometricLockOffered	App device preference	Native apps only: whether the app lock with Face ID, Touch ID or fingerprint is active for a user and whether it has already been offered. The biometric check is performed by the operating system; LogCon receives no biometric data.	Functional	until you switch off the app lock or remove the app	LogCon (first party)

Entries of the application and the apps are only created once you sign in or use the respective function. We never keep credentials or tokens in local storage; sign-in works exclusively through the httpOnly cookie lc_session, which scripts in the browser cannot access.

4. Audience measurement (consent only)

Audience measurement is switched off by default. Only if you choose “Accept all” in the cookie notice or switch on audience measurement in the settings, and an analytics service is configured, does the website load that service's script. No analytics script is loaded before you consent.

Service used: (to follow).

If you withdraw your consent, the page reloads so that no analytics script keeps running.

5. External services

Payment: to take out and manage a subscription, we redirect you to the pages of our payment provider Stripe. Stripe sets its own cookies there according to its notices; no Stripe scripts are loaded on LogCon pages.
Maps: map views in the application load map tiles from OpenStreetMap servers. Your IP address is transmitted to the tile server; LogCon sets no cookies or storage entries for this.
Sign-in through your identity provider (single sign-on): if your company uses single sign-on, the cookie notices of the identity provider (e.g. Microsoft Entra ID, Google Workspace, Okta) apply on its pages.

6. Changing or withdrawing your choice

You can change or withdraw your consent at any time with effect for the future – using the button below or the “Cookie settings” link in the footer of every page.

You can also delete or block cookies and browser storage in your browser settings at any time. If necessary entries are blocked, sign-in and language settings in particular will not work.

7. Controller and contact

Responsible for the website: Logcon East GmbH, Eßlinger Hauptstraße 188B/Haus 4, 1220 Wien, Österreich.

E-mail: info@logconeast.com

Within the application we process data on behalf of your company; your company is then the controller. More information on your rights can be found in the privacy policy.

2. Legal basis and consent

Necessary: sign-in, security, language, your cookie choice and functions you trigger yourself (e.g. the offline storage of the driver app). We set these entries without consent.

Functional: entries that remember a setting you have made (e.g. appearance, dismissed notices). They are only created by your action, serve only the requested function and are not analysed; the cookie notice groups them under “Necessary”.

Audience measurement: only with your explicit consent (Art. 6(1)(a) GDPR), revocable at any time – see section 4.

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